Hotel Shinta 2 near Alun Alun Kertosono Mitra RedDoorz

Check in time : 23:00 After entering room, it’s was very bad smell from toilet. 1. Room cleanness - very bad 2. Bath room condition- worst 3. Shower , I don’t know why it’s was there because it’s not working… 4. No bucket or mug .. ( if no shower we need at least bucket right ?) I have checked with receptionist regarding above mentioned issues. Ultimate reply from hotel receptionist: You are booked room through booking.com , so we can allocated only this type of room. I never expected this answer from hotel and more over they didn’t take any action.. very worst service. After hearing this irresponsible reply I decided to check out at mid night 00:00. I have moved on another hotel after 40 minutes of travel. Very bad experience I my past 10 years of travel life.